Delivery time order

• Monday to Friday ordered before 16:00, same day shipping
  In 95% of the cases you will have it tomorrow. If you order after 16:00, we pack & ship your order the next day.
• Friday ordered after 16:00 until Monday 16:00
  We pack & ship on Monday
  
  
• We are at all times dependent on PostNL for delivery
  * For the Netherlands, 95% of all orders will be delivered the next day
  * For Belgium, 85% of all orders will be delivered the next day
  * For Germany, the delivery time is 2-5 business days
  
  

Receipt of order

After you have placed the order. Once your order is shipped we will send you an email with the tracking number.

Canceling/changing an order

Orders once placed can only be cancelled, not changed. Therefore, we recommend that you contact our team with your order number

No confirmation received

If you noted the wrong email address in your order, please contact our customer service team.